Frequently Asked Questions
Answers to common questions about medication-assisted treatment, insurance, and how this website works.
Private guidance. Educational information only. No obligation to continue.
General Questions
What is medication-assisted treatment?
Medication-Assisted Treatment, often called MAT, combines FDA-approved medications with counseling and support to help people in opioid use recovery.
Is this website a treatment provider?
No. We are an independent educational and treatment-navigation resource and do not diagnose, prescribe, or provide emergency care.
Do you guarantee treatment placement?
No. We provide information and, where appropriate, connect people with treatment navigators, but we cannot guarantee placement with any specific provider.
Insurance Questions
Will insurance cover treatment?
Many plans, including Medicaid and Medicare, may cover part or all of treatment costs, but coverage varies by plan.
Do you guarantee insurance coverage?
No. Verifying insurance can clarify potential coverage, but final determinations are made by your insurance provider.
Getting Started
How do I get started?
You can fill out a short form or call to speak with a treatment navigator about your options.
Is my information kept private?
Please review our Privacy Policy for details on how information is handled.
What if this is a medical emergency?
This website does not provide emergency care. If you are experiencing a medical emergency, call 911 or go to the nearest emergency room.
Ask a Treatment Question
General questions only — not for emergencies or medical advice.